• What makes PupWiser different from other pet accessory brands? 

At PupWiser, we take pride in being a niche and unique pet accessory store. Our products are not mass-produced; instead, we offer limited-edition collections, with only 10,000 pieces worldwide for each color and style. Each item is designed and handmade with passion and expertise, ensuring that your furry companion stands out in style and sophistication.

•  What materials are used in your products, especially your leather accessories? 

Our commitment to quality is unwavering. We use premium Italian top-grain soft leather in our handmade products. This luxurious material not only exudes elegance but also ensures ultimate comfort for both your dog and you.

•  Is leather safe for dogs?

Absolutely! Leather is a natural and safe material for dogs. Our leather products are carefully crafted to be soft, durable, and non-toxic, providing your pets with a comfortable and stylish accessory.

•  Do you offer free and fast USA domestic shipping? 

Yes, we provide free and fast shipping within the USA. We want you to enjoy your purchases as soon as possible, so we ensure a swift delivery right to your doorstep.

• What is your return policy? 

Due to the handmade nature of our products, we do not accept returns. However, if you encounter any issues with your order, we are more than happy to offer an exchange within 30 days of purchase. Your satisfaction is our top priority.

• How can I contact your customer service team? 

For any inquiries, concerns, or assistance, our dedicated customer service team is here to help. Feel free to reach out to us at info@pupwiser.com, and we'll respond promptly to ensure your experience with PupWiser is nothing short of exceptional.

•  Can I find your products in local pet stores? 

As a niche and limited-edition brand, our products are exclusively available through our online store at www.pupwiser.com. This allows us to maintain the highest quality standards and provide a personalized shopping experience for our valued customers.

• Are your products suitable for all dog sizes and breeds? 

Yes, our products are designed with versatility in mind. Whether you have a small breed or a large dog, our accessories are carefully crafted to ensure a comfortable and stylish fit for every furry friend.

If you have any other questions or need further assistance, please don't hesitate to contact us. We are delighted to have you as a part of the PupWiser family!